Terms of Service

By accessing and using Sinos Crafts & Designs services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and all applicable laws and regulations.

We reserve the right to update these terms at any time. Continued use of our services following any changes constitutes acceptance of the new terms.

Our services are available to individuals who are at least 18 years old. You may use our services for lawful purposes only.

You agree not to:

• Use our services for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction
• Transmit any harmful code, viruses, or malicious software
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services or servers

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason at any time.

Payment Terms:

• All prices are in South African Rand (ZAR)
• Payment is due at the time of order placement
• We accept payment via Yoco and other specified methods
• Prices are subject to change without notice
• Custom orders may require a deposit

We strive to process and ship orders promptly. Delivery times may vary based on:

• Product availability and production time
• Shipping method selected
• Delivery location
• Order complexity and customization requirements

Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for delays caused by the shipping carrier.

We want you to be satisfied with your purchase. Returns and refunds are handled according to our Returns Policy.

General conditions:

• Custom and personalized items may not be eligible for return
• Products must be returned in original condition
• Refunds are processed through the original payment method
• Shipping costs are non-refundable unless due to our error

For detailed information, please refer to our Returns & Refunds Policy.

To the fullest extent permitted by law, Sinos Crafts & Designs shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

Our total liability shall not exceed the amount paid by you for the specific product or service that gave rise to the claim.

All content on our website, including text, graphics, logos, and images, is the property of Sinos Crafts & Designs and is protected by intellectual property laws.

Customer Content:

• You retain ownership of content you provide for custom orders
• You grant us license to use your content for order fulfillment
• You warrant that your content doesn't infringe on third-party rights
• We may showcase completed work in our portfolio with your permission

If you have any questions about these Terms of Service, please contact us: